IT Officer

Job Title: IT Officer 
Job Type: Full-time
Location: Roots Ivy International School, Sector G Phase 5 D.H.A

*About Roots Ivy International School*
Roots Ivy International School is a premier educational institution dedicated to providing high-quality learning experiences through innovative teaching methods and technology integration. We are committed to maintaining a secure, efficient, and technologically advanced environment for students, staff, and faculty.

*Role Summary*
We are looking for a proactive and skilled IT Officer to manage the school’s IT infrastructure, systems, and support services. This role is crucial for ensuring smooth technological operations, resolving technical issues promptly, and supporting both academic and administrative functions.

*Key Responsibilities*
> IT Infrastructure Management: Maintain and monitor servers, networks, hardware, software, and IT equipment to ensure optimal performance
> Technical Support: Provide timely assistance to staff and students for IT-related issues, troubleshooting hardware, software, and network problems
> System Administration: Manage user accounts, access controls, and permissions
> Software & Hardware Maintenance: Install, configure, and update software applications and hardware devices
> Data Security & Compliance: Ensure data integrity, security, and adherence to IT policies and safety protocols
> Documentation & Reporting: Maintain logs of IT issues, resolutions, inventory, and system updates; provide regular reports to the administration

*Qualifications*
> Education: Bachelor’s degree in IT, Computer Science, Information Systems, or a related field
> Experience: 2-4 years in IT support, network administration, or system management; experience in schools or educational institutions is a plus
> Skills: Strong troubleshooting skills, knowledge of networks, servers, MS Office, and common IT tools; excellent communication skills
> Attributes: Responsible, proactive, detail-oriented, and able to work under pressure

How to Apply
Interested candidates can send their resume to:
ariza.siddique.lhr@rootsivy.edu.pk